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Privacy Policy

A legal disclaimer

At House Of Rout, we respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. This policy applies to all services, consultations, digital products, and merchandise sold through House Of Rout.

Information we Collect

Business & Project Information

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When you work with us or book a service, we may collect:

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  • Business name, address, phone number, email, analytics, website URL, and social media handles

  • Branding assets such as logos, font files, color palettes, and images

  • Project details, including photography, video content, and digital design specifications

  • Notes, ideas, and instructions shared during consultations, forms, or communications

Digital Products

  • When you purchase or access premade Canva templates or other digital content, we may collect your email address, account information, and purchase details

  • Any authorization to use images, logos, or media in templates

Merchandise Orders (Printify Products)

  • Contact information including name, shipping address, email, and phone number

  • Order details such as product selections, quantities, and customization instructions

  • Payment information is securely processed via Printify; House Of Rout does not store credit card details

How We Use Your Information

We use the information you provide to:

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  • Deliver photography, video, and digital content that meets your project specifications

  • Process and fulfill orders for Printify products

  • Communicate updates, confirmations, and project progress

  • Store and maintain project files securely

  • Ensure your Canva templates and digital products are delivered and accessible

  • Address any customer service or order inquiries

Sharing Your Information

We do not sell, trade, or rent your information. Information may be shared only:

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  • With third-party service providers assisting in your project or order (e.g., Printify, printers, hosting, or editing services)

  • If required by law or legal process

  • With your explicit consent

Security

We take reasonable measures to protect your personal, business, and project information from unauthorized access, disclosure, or alteration. Only authorized team members have access to your files and project assets.

Rights & Access

You have the right to:

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  • Request access to the information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your information, subject to contractual or legal obligations

Media & Content Use

  • By providing images, videos, or other media, you authorize House Of Rout to use this content solely for the project outlined in your service agreement

  • Clients may not resell, redistribute, or share premade Canva templates or digital products beyond the intended personal or business use

  • House Of Rout may showcase work in portfolios, social media, or marketing unless otherwise agreed

Merchandise (Printify Products)

  • Orders are processed and fulfilled by Printify; shipping and production times may vary

  • House Of Rout is not responsible for delays, errors, or damages caused by Printify

  • Product appearance may vary slightly from images due to screens or manufacturing

  • All sales of physical products are final except in cases of defects or errors

Free Consultations

  • All clients are offered a complimentary phone or video consultation to discuss their project and goals

  • Consultations are for planning purposes only and do not reserve a project date

  • Projects are confirmed only after signing the service agreement and submitting a non-refundable deposit

Updates to This Policy

House Of Rout may update this Privacy Policy from time to time. Any changes will be communicated via email or posted on our website.

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Last Updated: 19/02/2026

Contact Us

If you have questions or concerns about your privacy or this policy, please contact us:

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admin@houseofrout.ca
(416) 939-3471
@houseofrout

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